What Happens With Your In-Home Shutter Consultation

Eric Ramsey

Before you choose what window covering to get, some companies, like Sunburst, start out with an in-home consultation. By taking products to you, we can demonstate how various window coverings would match up to your windows. This conversation helps you envision your options and helps you feel great about your decision.

But what happens during an in-home consultation? And how can showing you different products at your home allow you to better choose the perfect window treatment? Even though every in-home consultation is personalized, there are a few constants that you should expect.

Detailing A Typical In-Home Shutters Consultation

People choosing between samples of window treatments.

Start by making an appointment by calling your local representative. If you already know what window covering you want, like our Polywood® plantation shutter, then we will make a special note to bring you different options for your preferred product. We will also offer additional treatments, so you can feel confident that your windows match your ideal.

When we arrive, we’ll sit down and talk about what you are looking for in a window treatment. We’ll look at your lighting, privacy, and energy efficiency needs, and we’ll ask about hard-to-reach or specialty-shaped windows. Your rep will also ask about how the room is used and what ambiance you want to acheive. And it’s fine if you don’t know percisely what you need, as we’ll walk you through your options.

That may require going through different window treatments to discover which treatments match your interior design and work with your windows. Most customers need to look at a few different ideas, like comparing Polywood with our real-wood Ovation® shutters or picking the best stain to match the room. We’ll also show you all the options available for the covering, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll take the exact measurements of your windows. We usually measure the windows in each room—even if you only plan to buy window treatments for a portion of the house. We perform this service because most of our customers want to order future shutters or blinds without another consultation. Before we leave, we will thoroughly explain the detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van parked at customer's home. 

Red Flags For A Subpar In-Home Shutter Consultation

While we are confident that Sunburst will perform professional in-home consultation, there are some things you should never see from any window treatment salesperson. As they say, the quality of your sales representative reflects the quality of the window treatments.

Above all else, your rep should respect your home. He or she should arrive as scheduled, with all samples requested, and offer to protect your floors with shoe booties. Your rep should always give you product and company pamphlets and pricing information.

In regards to pricing, you should always get a full written quote. Don’t accept a guesstimate, scribbled on a blank page or the back of a business card. And don’t take pricing estimates before they take any window measurements. You need to understand how much product and installation should cost. If a quote ever seems too good to be true, don’t be afraid to ask for references and look up the company’s online reviews.

You Can Expect An Enjoyable In-Home Consultation With Sunburst

At Sunburst, we work hard to match our clients’ windows with the best window treatment. Our representatives strive to be courteous, professional, and knowledgeable. And you won’t see any cost or craftmanship surprises later on. Just phone your local Sunburst rep at 813-602-5966 to arrange your in-home consultation.